503 error while accessing API

monday Apps & Developers
, ,
1

I am trying to pull data from Monday API, by traversing below query for all the board_ids.
{ boards(ids: $(vboardsId)) { name columns { title id type } groups { title id } items { name group { id }}}}

I am facing 503 error at random board_ids every time, though its working fine when tested for perticular ids only.

2

Hello @AditeeR!

I am not sure I understand the issue.

Can you test this on your Playgorund inside the developers section and send a screenshot with the query and response? (hide any sensitive information first).

Cheers,
Matias

3

Hi Matias,
I have already tested the query its working fine.
but when I am triggering the query based on board_ids dynamically using loop ,if shows 503 after some time.Is there any rate limit or any setting that needs to be changed in such case?

4

Hi @AditeeR,

This sounds like it could be a timeout issue. Please see this guide: https://api.developer.monday.com/docs/rate-limits for more information on rate limits, and specifically our Timeout Policy.

I hope this helps!

6

7 Steps to Find Root Cause and Resolve the 503 Error:
Check Resource Usage.
Check for Ongoing Maintenance.
Stop Running Processes.
Reset Firewall.
Check Server Logs and Fix the Code.
Restart Your Server and Networking Equipment.
Check Your DNS.

Regards,
Rachel Gomez