Hello Community, we developed a web form using the API and are able to submit successfully.
We assign the user who sent the request in the “Requested By” column (which is a Person Type)
However we noticed that in the Item’s subscriber list -the user who sent the request is not there. The only user there is the user whose API key we used.
Is there a way to add through the API the person who sent the request as the subscriber as well?
Hello @Helen
Thank you for your response.
If we add the user as a subscriber to the entire board, will the user get notifications for tasks that they did not submit/create?
However, you can utilize our native automations to send out the necessary notifications. For instance, each time a new item is created, you can utilize this automation to send out a message to the relevant individual added to the People column:
I would definitely take a look at the “Notifications” section of our built-in automations to find the one (or even multiple) that works the best for you and your team.
Is it possible for these native notification automations to trigger an email similar if the user was a “Subscriber” ? We can only seem to be getting the in-app notifications
I get it! I’m the same way working with our API haha.
Users are able to get email notifications depending on their notification preferences set in their profile settings area. For instance, I think this one could help?