I’m not sure if this is a bug or a feature, but when you’re an admin, even with highest permissions, you cannot delete a folder if someone else created it. Even lower permission users.
The best an admin can do is rename the folder with something like “Delete Me”. Since it’s not a board, it does not contain a log of who the creator was, which means finding them to request deletion can be difficult.
I’m unsure if this is a bug or a feature, but the ability to delete/alter pretty much any thing is essential for those with admin/owner rights so they can moderate the system appropriately.
Hi Aaren, thanks for writing in!
When deleting the boards inside, the folder should not be displayed anymore so this looks like a bug. Could you let me us know if you’re still experiencing the issue. And to rule out all possibilities, is it possible there are Private/Shareable boards inside the folder that you don’t have access to?
Hi Noa — I had the user delete the folder so it’s not an issue for us anymore, but it can still happen.
I suppose it’s possible there’s a private board, but as an admin I have no way within Monday to confirm or disprove that unless I go ask all of our employees, which isn’t realistic. If admins had the ability to see but not access any private board, that’d definitely help.
As an admin-level user, I moved a board from one folder to another and yet am unable to delete the now empty folder because I did not create it. Echoing the above, as an admin user, it is critical I am able to override the default permissions/ creations of lower-level users. Please help!
I just experienced this same issue - as an Admin I can’t delete a folder that a user created, even when there are no visible boards in the folder. Please fix.
@Noa-monday.com can we please make this a priority? It is very, really important for us that admins are able to delete folders. This is holding us up massively as we have one person who accidentally created many many folders and is not around to delete them all! It’s really messing us up!
Frustrating. We’re a small company and have few users, and one user was removed. Now I’m stuck with his obsolete folders cluttering up my workspace. I shudder to think what this would do to mid-large sized company admins.
Was there ever a fix on this? My company just joined Monday and when C suite executives create folders and we need to delete them we can’t be hounding our C suite to be making time in their schedule to delete folders.
Hi! I’d like to bring this topic up again. Maybe there is a solution already which I am not aware off. Anyways, at the moment it (still) seems like that only the creator of a folder will be able to delete it. That makes it quite difficult, if not impossible, to keep the workspace clean. Can you please share the latest status? I have found the opportunity to delete a folder via an API, but this is not applicable for our use case. Thank you! Mario
Not an ideal solution by any means, but I was able to create my own folder, move the undeletable folder(s) inside, and then delete everything when deleting the parent folder that I created.
