The requirement for an Administration account which is SSO linked to have an Enterprise licence is a big failure. Even having an option to have administration accounts which cannot use/post/modify boards but only modify users/teams/configuration for example is something that is basic and supplied in every other SAAS platform we administer as an IT Department. Having to allocate 10% of our Enterprise licences to my Servicedesk and Tier 2 Support team so that any one of them can administer user accounts is simply not a viable option. This needs a serious rethink.
Hello, @dboddy
I agree! Administrators should not require an Enterprise License to perform their duties. Here’s why:
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Administrative tasks should be accessible without restrictive licensing.
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Enterprise Licenses are typically costly and intended for advanced features.
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Administrators need flexibility to manage and maintain systems without additional costs.
Consider alternative licensing models or exceptions for administrators to ensure efficient management without unnecessary expenses.
mydestinycard
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Today we have a user who has left our organization. I have deactivated her account. As the sole IT person in our nonprofit, I was asked to for a list of what boards she owned. It seems like that isn’t possible. I can transfer ownership of all her boards to her supervisor, but then her supervisor can’t see if those boards were previously owned by the person who left. Monday tech support suggested the Content Organizer, but it is a feature unavailable to us, as we are on the “Pro” plan. We need basic administrator control: See all boards, see all users, see all permissions. Change what we need to. I can’t comply with data protection mandates if I don’t even know what data we have. As a nonprofit, we can’t afford the functionality we need to protect ourselves. Please help.