API Issue - Connected Board Data Inconsistently Returned When Querying More Than 100 Items

monday Apps & Developers
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1

Hi everyone,

I’ve been using the API (API-Version: 2024-01) to fetch board data for over a year. Recently, I’ve encountered an inconsistency where some Connected Boards information (specifically BoardRelationValue fields) returns as null when retrieving full boards, even though the data exists.

Issue Details:

  • The problem occurs when fetching large datasets (e.g., boards with 100 or more items).
  • Some items correctly display connected board data, while others return empty values despite having valid data.
  • This behavior persists in raw API responses, ruling out parsing errors.

Troubleshooting Done:

  • Confirmed affected items show correct data in Monday.
  • Ran the query using a 100 item limit and used pagination to get all the data (this works fine).
  • Verified the issue exists in direct API exports (ruling out parsing issues).

Questions:

  1. Is this a known limitation with large payloads or BoardRelationValue fields?
  2. Is pagination with smaller batches the only way, or is there another recommended approach?

Thanks for reading! Let me know if you need further details.

Luisa

2

Hi @ltorov

Our R&D team are aware of this and should have fixed it.

If you are continuing to experience any issues, would you be able to please fill this form adding as much information as possible to it (such as account ID, board IDs, item IDs, timestamps, etc.) so that our team can take a look into it?

Cheers,
Bill

3

I am facing same issue and due to that work is stopped, please help to solve it