App Analytics is broken

monday.com folks,

Are you aware that App Analytics is broken and has been for a number of weeks?

I mean this page…
https://:account_slug.monday.com/apps/manage/:app_id/app_versions/:version_id/sections/analytics

…it just shows the bouncy loader:
monday-bouncy-loader

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I confirm the page doesn’t work.

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Hi @rob and @dvdsmpsn!

Thanks for bringing this to our attention - I’ve alerted our support team! Would you mind opening a ticket so they can get a few more details from you? (Make sure you put Apps/API as the topic to route it correctly!)

Thank you so much!

Done.

oOOo oOOoo
oOOo oOOoo
oOOo oOOoo
oOOo oOOoo

Thank you for letting us and for opening the ticket :slightly_smiling_face:

@Matias.Monday that ticket isn’t going well. Your help people say that to fix the problem I have to contact the app vendor, i.e. me.

I’m not continuing the conversation there as it’s pointless. . Your support people don’t appear to know about the core product.

I’m trying to help you folks, by letting you know about your stuff that’s broken.

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Hello there @dvdsmpsn,

Would you please let me know the ticket number so I can take a look with the team?

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@Matias.Monday Oh, btw, I don’t mind that it’s broken as I have other ways of calculating the same data.

I just thought you’d be keen to know about it.

Hello again,

I’m glad you have a workaround for it.

If you have the ticket number I would still like to take a look into it if you are OK with it.

Cheers,
Matias