App Analytics is broken folks,

Are you aware that App Analytics is broken and has been for a number of weeks?

I mean this page…

…it just shows the bouncy loader:

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I confirm the page doesn’t work.

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Hi @rob and @dvdsmpsn!

Thanks for bringing this to our attention - I’ve alerted our support team! Would you mind opening a ticket so they can get a few more details from you? (Make sure you put Apps/API as the topic to route it correctly!)

Thank you so much!


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Thank you for letting us and for opening the ticket :slightly_smiling_face:

@Matias.Monday that ticket isn’t going well. Your help people say that to fix the problem I have to contact the app vendor, i.e. me.

I’m not continuing the conversation there as it’s pointless. . Your support people don’t appear to know about the core product.

I’m trying to help you folks, by letting you know about your stuff that’s broken.

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Hello there @dvdsmpsn,

Would you please let me know the ticket number so I can take a look with the team?

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@Matias.Monday Oh, btw, I don’t mind that it’s broken as I have other ways of calculating the same data.

I just thought you’d be keen to know about it.

Hello again,

I’m glad you have a workaround for it.

If you have the ticket number I would still like to take a look into it if you are OK with it.