App is not configured, please contact app developer

I developed a simple workspace app and now that I have installed it to another account. When I clicked on USE APP I got the following message: App is not configured, please contact app developer.

What should I do?

Silly question: Have you shared it yet?

Yes .

בתאריך יום ד׳, 22 בינו׳ 2025, 13:42, מאת David @ David Simpson Apps via monday Community Forum ‏<notifications@monday.discoursemail.com>:

Hi @idoputer,

Bill here from monday.com

Would you be able to please fill this form adding as much information as possible to it (such as account ID, board IDs, item IDs, timestamps, etc.) so that our team can take a look into it?

Cheers,
Bill