Hey Hey!! I wanted to see if there was any sort of automation that you guy know of that will not allow a duplicate lead to create a new item on a board. For example. I have Zapier tell my calling system CallRail to push new leads into Monday. If a lead calls with the same phone number and that number is pushed into the PHONE column is there a way that the system will recognize that and not create a duplicate lead?
Hey @jpaul! Thanks for writing in! Currently, the best way to tackle this is by searching but I do see that you’d need to know what to search for in order to find duplicates. I don’t believe this would fall under the automation category but more of a general feature request that the platform can recognize duplicates and notify you. I’ve passed this to the appropriate teams to take a closer look. Cheers!