Hello everyone, new member. I am working out a hierarchy for my department and want to make sure I understand everything correctly. We have three types of users; Tier 1 users who need to be able to update a status field for assigned items, and possibly leave a comment on the item. Tier 2 users who need to be able to assign Tier 1 users and create new tasks on existing groups, and Tier 3 users who assign Tier 2 and Tier 1 users, create new boards, workspaces, groups, etc, and are trying to do/learn as much as possible with Monday, integrations, automations, etc.
Right now we have everyone on the Pro paid plan, regardless of what Tier of user they are. Is this the correct / best approach? Is there a way to split users in the same organization between the ones who need a high level of functionality and those that need the most basic level of response? At first I thought guests were the right approach, until I realized guests are explicitly intended only for those outside your organization.