I’m trying to set up an automation that brings certain emails into a board IF the sender info is NOT several different email addresses. I’m using "When an ‘email’ is received, create an item in ‘Top Group’ " automation recipe as the foundation. When I click email, I select “Sender” then “Is Not” and then am presented with the “Add value” field. Is there a way to put multiple email addresses in this field or do I need to create a separate “rule” for each email address I want filtered out? It seems like when I put m multiple values in that field by entering one, hitting return, and entering another, Monday interprets that as “If the Sender is not BOTH of those email addresses.” Do I need to separate values in that field by commas or something or do anything different to have each value interpreted separately, or do I have to simply create a separate rule for each email address I want filtered out? Hopefully I’m just missing something.
Which product (CRM/Work Management, etc) and level (Pro/Enterprise) do you have?
Hello @tkerch,
You’re not missing much—Monday.com currently interprets multiple “Is Not” values as a combined condition, meaning the sender must match none of them simultaneously. To filter out multiple addresses individually, you’ll need to create separate rules for each one. A bit tedious, but that’s the current workaround.
Best Regards,
Thomas Henry