Customer not able to update permission after I revised scopes

Hi, I have an automations based app, which had some oauth scopes already and did not have team:read, as I did not need it till now. Now I created a new automation which required that permission. I have made the app live with that new automation and this scope checked.

Now a customer who already had app installed is using new automation, but still the automation is failing due to the fact that app does not have permissions to read team data for that customer. How can customer go ahead and update the permissions. Please help in this regard ASAP.

Hi @YashGarg,

Do you know if the account admin updated the app?

Best,
Rachel

Hi Rachel,

I sent the customer to update the app after getting help from monday support, and now the app is working for the customer.

Thanks
Yash Garg

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