Do customers receive alerts that their free trial will soon expire or has expired?

When a customer’s free trial has ended or is about to expire, does monday automatically send out an email letting them know to subscribe to a plan? I’m trying to figure out if I would need to set that up myself as an app developer or if monday already does this.

I don’t want customers to be caught off guard when their integration suddenly stops working.

Hi @PluginGenie,

Yes, customers receive notification that their trial has ended! :slight_smile: