FC Tellers Cross Trained as Virtual Tellers

Description

FC Tellers assist in the virtual world during inclement weather

What are you trying to achieve

As residents of The North Country, we know that the winter season comes with lots of snow. The goal of this idea is to allow FC Tellers to be cross trained as Virtual Tellers to assist from home when the FC closes due to inclement weather. This way the workload for Virtual Tellers is shared during closures and it increases our ability to assist members at the same time.