Description
FC Tellers assist in the virtual world during inclement weather
What are you trying to achieve
As residents of The North Country, we know that the winter season comes with lots of snow. The goal of this idea is to allow FC Tellers to be cross trained as Virtual Tellers to assist from home when the FC closes due to inclement weather. This way the workload for Virtual Tellers is shared during closures and it increases our ability to assist members at the same time.