Hi All,
Is there a way to get to the parent item from a sub item?
We need this to display sub items properly, the sub items are in a different board. so we can get that board, but not the item that this boards serves. any ideas?
Thanks
Yossi
Hi @YossiT!
At this time, you’re able to query the “groups” field of a Subitem, if you know the Subitem board Id.
However, this behavior can be rather unpredictable-- sometimes it will return the parent item Id, and other times just the word “topics”
Rest assured that this is a limitation our devs are aware of and currently working to resolve!
For now, I would recommend using the column_values call on the parent items to see their connected Subitems, and then using a separate call to see the information in the Subitems.
Hope this helps!
-Helen
HI @Helen
Thank you so much Helen for picking this up.
We wrote an integration to Microsoft outlook.
there the customer can search for a specific item
since we list the borads, the groups and finally the items for him/her to pick from
we get ‘subitems for X’ boards where we list the sub items. but they all have generic names like ‘subitem’ - we thought it will be good to get the parent item from the subitem and list it as ‘subitem 1 (item a)’
can you please see if it will be possible to add an API call to get the parent item from a subitem?
Thanks a lot.
Yossi
Hi @YossiT,
Thank you for letting me know more about your workflow-- that makes sense.
At this time, I’m afraid that querying the parent item Id from the Subitems is a little more difficult and inconsistent (see my first response). For this option, you can just query the Subitem board, then items, then use the group_by field to see the groups each Subitem resides in.
You can definitely try it out and see if you’re able to get any discernible connections though!
-Helen