HTML Email Customization Limitation in Automations

Currently, the native Monday automation for sending emails is very limited. It only allows plain text and does not support HTML formatting. As a result, we cannot customize emails with line breaks, bold titles, tables, or other styling elements.

We would like the ability to send emails in HTML format through automations, so that we can fully customize the content and formatting, including:

  • Line breaks and spacing

  • Bold and italic text

  • Tables and structured layouts

  • Inline styles for colors and fonts

This feature would greatly enhance our ability to communicate effectively and maintain a professional appearance in automated emails.

Hey @DaniloHaddad@DaniloHaddad,

If you are open to use marketplace apps, I suggest to try out SuperMail, it allows you send rich text designed automated emails directly within monday.com.

SuperMail – Email Automation - monday.com Marketplace SuperMail – Email Automation - monday.com Marketplace

I understand that this feature is available on the Marketplace, but I believe it should be native to Monday. At my company, we already pay a substantial monthly fee, yet we still have to pay extra to access this functionality.

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