The notification feature in the automation panel is not very helpful as is, I need to be able to format the information in the field, right now it just dumps everything into the subject line of the email and one lump of paragraph as the body. Some people report being able to add basic html tags to the field but when I attempt that it simply adds the tags to the text.
I need this feature as well. My team would like to be able to set up automated notification emails when someone is assigned to an item. We’d like to be able to customize the email subject line. This would be helpful so we can write “Action Required” or something clear & practical in the subject line. The current setup has the entire item text populated in the subject line, which is not very helpful and can cause Monday notifications to get lost in a sea of emails. They also kind of look like spam.
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I agree that notifications could be better formated.
One possible way to address this until notifications are changed is to use the custom automations to send an email instead of using the internal notification, like shown below:
Here you can control what goes into the subject and body.
If you don’t already use Google or Outlook for your email, you might consider creating a single user gmail account just to send these.
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I would LOVE to use the email (Outlook) integration, but for my setup the email would need to be triggered from a subitem, and Outlook integrations do not support subitems…any progress on that upgrade?
I was sent here by the Monday.com held desk to submit an enhancement. We need more control of the Subject line on Notifications. The current process is not suited for a business environment. I acknowledge the email subject line has more control and we would use that if i could, but It does not support our need and we must use the Notifications.
However, I am concerned that I was sent here to submit this enhancement given that it was originally requested over a year ago and has not been worked. I’ve committed internally that I’ve submitted this and that Monday.com is evaluating. I hope that I’m wrong, but right now, I’m concerned that a fix is not even being considered.
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I want to add that I need this feature as well. People who receive the whole update in their subject line complain about it and it doesn’t make any sense to be that way.
At the very least it would be great if they did a few words and then just replaced the rest with “…”
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Is there any update on this?
Hi all,
We sincerely apologise for the delay in responding to this thread! We are working on improving our responsiveness to the community, particularly our feature request process so appreciate your patience in advance!
On that note, as we pull together all the votes associated with this topic, we would love if you can redirect the votes on this thread, to the primary thread (most voted) here: HTML With Email - #19 by sloth - as we plan to close this smaller thread in an attempt to consolidate all votes, and better prioritise this feature request based upon the total amount of votes 
Thank you!
I would like this too, so that it doesn’t dump all of the information in the subject line.
(Thanks to Bianca for reopening this topic)
We want to send emails to clients via automations but they end up looking like spam emails because we can’t do any formatting. Can this feature be added? I see it has been requested multiple times over the last few years.
The current email formats are not fit for purpose - we should be able to add nice header images, buttons to emails, tick images to show how their jobs are progressing etc.
Thanks!
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Hi there,
Hi all,
We sincerely apologise for the delay in responding to this thread! We are working on improving our responsiveness to the community, particularly our feature request process so appreciate your patience in advance!
On that note, as we pull together all the votes associated with this topic, we would love if you can redirect the votes on this thread, to the primary thread (most voted) here: HTML With Email - #19 by sloth - as we plan to close this smaller thread in an attempt to consolidate all votes, and better prioritise this feature request based upon the total amount of votes
Thanks!
The notification feature in the automation panel is not very helpful as is, I need to be able to format the information in the field, right now it just dumps everything into the subject line of the email and one lump of paragraph as the body. Some people report being able to add basic html tags to the field but when I attempt that it simply adds the tags to the text.
Hey All,
I’m trying to find a way to send out better looking emails than the standard text. I’d like to include my company logo, possibly some colored dividers, photos/progress photos, etc. I just want a fancier looking email to send out to customers from my automations. When an order goes into production, and email is sent to the customer informing them its now in production. Same goes for finishing, and delivery schedule emails. These are all automated and sent out as soon as the status of their order is changed accordingly in the Order Status column. Is there a way to do this that I’m missing? Or is there an integration that can be used to send full featured emails to customers through automations?
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So I realize this has been discussed but I need to make a final plea before I flush this as our CRM - It’s extremely odd not to be able to send out decent emails.
Am I missing something or is this just not a feature that users have been asking for over the past 4 years? Any help is appreciated.
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Great idea and thank to everyone for sharing feedback. We’ve discussed adding the ability to use HTML within an email automation with our development team and they are aware of the need of this feature. Due to other priorities and team capacity, this feature is not immediately planned.
Although this feature is not immediately planned, we would love to keep hearing how this feature would impact your workflow. Requests like yours help guide us in prioritizing the features that our customers care about the most. So keep the ideas coming because your feedback makes a difference.
Have another idea? Submit it here.
@upitchika Could I please get a link to the app for a client of mine? Please send it to tara@simpledaysolutions.com. Thank you!!
1 Like