HTML With Email

Please add the ability to use HTML within an email automation. With Monday’s gmail integration it’s not ideal to send out unformatted emails. I tried entering a full HTML formatted email within the integration and weirdly enough within the actual Monday interface the email showed perfectly however when performing test on the integration we found that the email sent was basic unformatted writing. This was a little strange. Formatted emails look much more professional than simple text.
Staying within the same integration is it possible to actually update columns (not just an update for the pulse) with certain info contained in an email. Such as fill in an email column with the senders email. Or change status to this if subject contains that. Those sort of things.


Hey Miltime19!

Qassam here from the’s Customer Success team :slight_smile: I think the formatted HTML email would be a great addition to our set of email integration possibilities and it will most certainly boost the integration usage :fire: Hence, I’d like to see what you want your email to look like in order to suggest this feature to our dev team :amphora:
You’re correct, our integration still does not populate columns with email’s input. Therefore, I want to suggest that you use the Forms instead :smile: Do you think it could work?
I don’t believe so because it would be for tacking and not customer input. So if this email sends something regarding something specific it would be awesome for the status or text or any column to change with that. As far as the html goes would you like me to send the code I have?

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Member Services:1-800-210-5783

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Wholesale Services of America
4 W. Bryan St. Savannah, GA 31401
Reservations: 1-858-622-2904 (Phone)
Member Services: 1-800-210-5783 Ext: 700

The link below is your digital member guide

This was sent originally in html and you can see how the display looks. We desperately need this in the email integration


@Miltime19 - I see what you are saying :ok_hand: I think this could be great too.

I will submit this request to our product team to review and assess its urgency :slight_smile: Still, I won’t be able to give an ETA on when this would be deployed.

If you have any further input on this matter, let us know :raised_hands: