I was having trouble with getting the URLs hyperlink when setting up an email in the workflow center. I figured it out and thought this might help someone out there. I was able to do it using service tickets instead of the Outlook App.
Hello!
That’s a great tip! The reason your solution works is that a dedicated service ticket system is built to correctly handle and render structured data like hyperlinks. This avoids mymilestonecard the limitations often found when a workflows tries to format links through a simple email client integration.