Improve the Monday Email App (Currently Too MVP / Bare-Bones)

Feature requests
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Description

The Email app inside Monday feels like a very early MVP compared to any modern email client (Gmail, Outlook, etc.). While it technically works, the lack of basic functionality makes it difficult and risky to use for customer-facing communication.

What are you trying to achieve

Below are several related gaps that all point to the same issue: the Email app needs core usability improvements.

Key issues:

No way to delete a draft
There is no delete or trash option for drafts. If you want to start over, you must manually select and delete all the text inside the email.

CC recipients are not visible at a glance
You cannot see who is CC’d unless you hover over the participants. From a bird’s-eye view of the email thread, CC information is hidden, which makes tracking communication unclear.

No thread visibility when replying
When replying to an email, you do not see the existing thread while composing (as you would in Gmail or Outlook). You only see the new message you’re writing, even though it’s part of a thread.

Dynamic column values show placeholders, not real data
When inserting column values, the composer only shows placeholders (e.g., {Pulse Name}), not the actual text being pulled. This is very disconcerting when emailing customers—you’re essentially “ho

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hi @YSteinberg! one workaround some teams use is handling emails in Gmail as usual, and then using Email to Task to push important emails into monday as structured items (with owner, status, due date, priority, etc.), instead of relying on the built-in composer.

That way you avoid drafting/sending emails inside monday altogether, but still keep everything tracked and actionable in boards. Might be worth a look if email usability is slowing things down.

There’s a 14-day trial, and happy to walk through the setup on a quick free consultation if helpful.

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Text got cut off. here is the rest:

  • you’re essentially “hoping” the correct value is being inserted. Seeing the resolved value would add confidence and prevent mistakes.

  • Cannot edit the subject line on replies
    There is no option to modify the subject when replying to an email.

  • No scheduled send option
    There is currently no way to schedule an email to be sent later.

Summary:
All of the above are basic features in any standard email application. Without them, the Monday Email app feels incomplete and difficult to rely on for professional, customer-facing communication. Improving these areas would go a long way toward making the Email app truly usable inside Monday CRM.