I have several issues which I hope, that I might solve here with your help.
At first I will need to introduce you into our work-flow.
We work on the basis, that when one of our artist completes item, he was working on and changes the status, then this item is automatically copied to our “invoicing board” through automatization we created. (I have attached screenshot with automatization as “Automatization_invicing_artist”).
The point is that part of the automatization is that it should automatically copy the name of the user who completed the item and apply it to the item. Together with item itself. (as attached in automatization_invoicing_artist2). This way it worked for several months and everything was ok.
Unfortunately recently it stopped working (on 10.9.2021) and it moves the item into our invicing board, but without name of the artist – which makes it hard for us to recognize who has worked on specific item. I have attached example as (invoicing_board_example).
You can see, that first 2 items still have artist included (it was not added by us), but lately as I wrote it does not copy the users anymore.
Similar issue occurs on more of our boards, another example is from our board “Number of feedbacks by client” – This always worked the way, that when some item received feedback on specific project board, then it automatically copied the notification into “Number of feedbacks by client” board with information which artist received the feedback and who was the supervisor – again it stopped working this way, as it does not copy information who was the artist and who was supervisor.
Could you please let me know what we can do with it and if there is some solution of how we could fix it?
Please let me know.
Thank you very much ahead.