We previously created a mdc org, and found it more than we could handle. We are revisiting MDC, and would like the assistance of someone with proven experience working with digital marketing companies. I’m not looking to reinvent the wheel.
We are a small business - under 10, with a rotating assortment of contractors. We handle web design / development, content creation, SEO. There are more, but we will continue to use jira for our QA and App development needs.
One of the areas where we hit a wall was with estimates and time tracking. We often have clients who request minor changes that are out of scope - so we need to quickly estimate hours, then approve the estimate. Tracking which freelancers is working on it, how many hours, the cost - which varies by freelancers - was too difficult to manage with existing permissions. There were other problems, but that was definitely a “wall” we hit.
Aside from our specifics, I’d be interested in seeing recommended work flows in our industry. I know that there have to be existing ways to handle the day to day workings of digital marketing - but I’ve seen hardly any examples.