Looking to hire a Sales Support Specialist

We are hiring! We are hiring a Sales Support Specialist for our team in Miami or Remote.
Outform is seeking a highly organized, self- motivated Sales Operations Specialist to join our team in Miami, FL or Remote. Outform builds cutting edge interactive displays for today’s retail environments. Working with some of the best-known brands in the world, we design, build, and execute retail marketing programs globally. Above all else, we always “Dare to Innovate”

Responsibilities

· Monitor Monday.com help requests, including error management.

· Assist in providing solutions for escalated issues from staff, including setup, templates, API rules, etc.

· Assist with setup or modifications, data maintenance and data governance within Monday.com.

· Develop MMR’s with summary of outstanding issues and usage stats.

· Manage and maintain sales process adherence with commercial teams, including creating compliance reports to drive enforcement of required actions.

· Perform data mining and root cause analysis to recommend proper changes in process/approach for issues impacting data integrity.

· Improve productivity by evaluating and implementing sales technologies and exploring options for improvement or utilization of new apps within Monday.com.

· Remains updated of any regulatory changes and assists in adjusting and training of operational processes to meet new requirements.

Requirements:

Bachelor’s Degree in business, operations, or project management certification

3+ years of data analysis, reporting, back end systems support

2+ years project management back office operations, 1+ years experience quote to cash operations

Must have Monday.com experience

Familiarity with general project management concepts, basic sales, logistics and supply chain operations functions

This is a fulltime position
Apply @ denise.verano@outform.com

We are not working with agencies for this position.