The new Outlook no longer interprets URLs unless they are specifically coded as such (you can test this in Outlook Web, and the same behavior occurs in the new desktop app — with no option to change this setting).
When I send an email with a Monday automation:
-
If I use a Microsoft account (via the Monday integration) to send, the links are not clickable in the new Outlook.
-
If I send from a Gmail account, the links are clickable.
-
If I send manually using Emails & Activities, the links are clickable.
Do you see any solution to make the first case work?
Thanks a lot,
Charles
Here are the source extracts of those three emails:
🟡 Sent by automation with MS account
MIME-Version: 1.0
--_000_cbea3c1820e3355c7dcb4fe90f99fc6amondaymailcom_
Content-Type: text/plain; charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable
Google Maps - https://www.google.fr/maps/preview
--_000_cbea3c1820e3355c7dcb4fe90f99fc6amondaymailcom_
Content-Type: text/html; charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable
<html>
<head>
<meta http-equiv=3D"Content-Type" content=3D"text/html; charset=3Diso-8859-=
1">
</head>
<body>
Google Maps - https://www.google.fr/maps/preview<br>
</body>
</html>
🟡 Sent by automation with Gmail account - link clickable in new outllok
MIME-Version: 1.0
--_000_ee578517633a4b88be379451b17d8a74mondaymailcom_
Content-Type: text/plain; charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable
https://www.google.fr/maps/preview
--_000_ee578517633a4b88be379451b17d8a74mondaymailcom_
Content-Type: text/html; charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable
<html>
<head>
<meta http-equiv=3D"Content-Type" content=3D"text/html; charset=3Diso-8859-=
1">
</head>
<body>
<div id=3D"ee578517-633a-4b88-be37-9451b17d8a74"></div>
<div><a href=3D"https://www.google.fr/maps/preview" rel=3D"noopener norefer=
rer">https://www.google.fr/maps/preview</a></div>
🟡 Manualy sent with Email and activities + MS account
MIME-Version: 1.0
--000000000000350ca1063cb43ff3
Content-Type: text/plain; charset="UTF-8"
Content-Transfer-Encoding: quoted-printable
https://www.google.fr/maps/preview
--000000000000350ca1063cb43ff3
Content-Type: text/html; charset="UTF-8"
Content-Transfer-Encoding: quoted-printable
<meta http-equiv=3D"Content-Type" content=3D"text/html; charset=3Dutf-8"><d=
iv id=3D"5768636d-aafc-41aa-abf9-f0ec40e322d4"></div><div><a href=3D"https:=
//www.google.fr/maps/preview" rel=3D"noopener noreferrer">https://www.googl=
e.fr/maps/preview</a></div><br>