Currently we are running into two issues when you make a note in the “Overview” view on a specific account:
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The window where you type is very small. I would like there to be some way to allow the window to be much bigger while I am editing it. We sometimes make longer notes here to keep track of past calls with accounts, and the small window makes it difficult to see everything we are typing.
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When someone else clicks to view the note, they cannot see sub bullets. If you have a bullet under a bullet and it is indented further, other viewers cannot see that further indentation so the notes become much harder to follow.
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I would love for there to be an option to make specific notes available to be edited by other users. Currently, whoever makes the note is the only one that can edit it. It would be super helpful if I can allow other team members edit a note that I make to help keep track of past communication.