Prevent users from initiating trials and new services on account

Platform discussions
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I received an email today notifying me that a member in our account added a new product (Monday CRM add on) to our account on a 14-day trial. Worse, I am not presented with the option to remove it until the trial ends, nor was a support agent. This is unacceptable.

First, users in the account should not be able to sign us up for trials or new services. That should be admin only, or at least tied to a setting admins can control.

Second, as the account administrator, I should be able to delete or remove products from my account at any time. Having to put something in my calendar to check this again in 14 days, and just hope that it doesn’t automatically bill us for this service that a user initiated is a poor customer experience.

Please make it possible to restrict regular users from starting trials and adding new services to the account.

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I’d recommend putting this on the feature request board. Feature requests - monday Community Forum

But, I also wanted to say that I’m 99.9% sure it won’t auto renew. I’m not an admin on my current account, but I’ve tested the CRM before (as a sales director), at the end of the trial, I lost access to that workspace and was given the option to request to add it fully to my account

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Thanks Desiree. I’ll post it in the request features board. Even what you described wasn’t spelled out by their email or anything I could find in their support docs. It should still be an option to restrict users from starting trials, or get admins to approve trials. I don’t want my users wasting time trying out services and add-ons without permission.