Refresh Issues are driving me crazy

Our team has lost all confidence in this platform. We chose Monday for the progress functionality but given our team members never see the same progress percentage, it’s becoming worthless to us. Anybody have some advice for fixing these refresh issues easily from an admin position. I do not want to add to our field crew’s plate. Thanks!

Most of our company’s digital workflows run on airtable. We have had 0 issues in 2 years on Airtable.