Hi @amir, thanks for your reply and the link to the (sub)page with the incident history. I was only aware of the main status page.
My concern is that there are (major) outages not visible on those status pages. This leaves us (as app developers) in a dark place as our mutual customers starts complaining the apps are not working and we can’t proof that there is an issue with the infrastructure.
Just as an example. On December 18 the platform issues invalid shortLivedTokens for a period close to 8 hours and nothing regarding this outage can be found in the status pages or a post mortem. The last message I received on this from Vlad was (see below).
All we need is that the status page(s) are accurately showing when there are issues affecting the functionality of the apps build by us (the app developers).
Hi Bas, thanks for reaching out.
The issue was localized and solved, it was related to the infrastructure change that was starting to roll out this morning and it affected only the seamless authentication mechanism.
It took us time to localize an issue because the only API calls with seamless authentication were affected (which is new and not a lot of apps are using it), but when we understood the impact of the problem we fixed it immediately.
We are sorry for the inconvenience and I personally want to thank you for the cooperation and patience!