Description
Even after disabling the “Allow users to request to upgrade their license type” option in the Administration settings, Viewers and Guests still see “Request to upgrade” or “Request member access” prompts when they try to open restricted boards or features.
This creates confusion for end users and leads to unnecessary internal requests, since our organization manages all license upgrades centrally through the admin team.
What are you trying to achieve
We want an option to completely hide or disable all license upgrade or access request prompts for non-admin users — so that only admins can manage user roles and licenses.
Ideally, admins could also add a custom message or link (e.g., “Please contact IT Support to request access”) to guide users instead of showing the default upgrade prompt.