Currently, when adding a manual note in the Emails & Activities section, any rich text formatting (such as bold, color, or highlights) is not visible until the note is opened. This limits the usefulness of formatting for quickly scanning or identifying key information in the activity feed.
Allow rich text formatting (e.g., bold, italic, color, highlight) applied within manual notes to appear in the note preview within the Emails & Activities log. This would greatly improve readability and make it easier for users to identify important content at a glance.
(Current workaround: Using one of the “Heading” formats will display the first line in all caps in the preview, which offers some visibility, but it would be much more helpful if the text was also bolded or visually distinct.)