Good day,
As far as I understand, the Status column cannot have more than one active tag, while the Dropdown Menu column can contain up to 500 tags.
In this case, I need the client to select multiple services within the same column, and the emails associated with those selected tags should be sent.
Would it be possible to add the Dropdown Menu to the Automation options and its Labels?
Hi @JavierTech
Bill here from monday.com 
You can use the dropdown condition to check for the dropdown label conditions in your automation.
I hope this helps.
Cheers,
Bill
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Thank you, Bill, for your idea, but it doesn’t work for what I need to do. Each Menu label must send a SuperMail template, so:
I need a condition that allows me to select the templates based on the label this column has.
For now, I’ve had no choice but to set up one service per department to select, rather than multiple within the same department.