Storage alias resource is unavailable Error 403

I have several users who occasionally upload .docx files that keep getting flagged by and automatically removed. This isn’t happening for all users and all documents.

Anyone have a clue what could be happening or experiencing something similar?

Hey @sgharibian,

Sorry you’re running into this error message! I investigated internally and it seems this might be a bug in the system for specific users. Would you be happy to reach out to with this information, and they can pass you over to our technical support team? :pray: