Effective immediately, we have decided to deprecate the previous monday.com form used to submit marketplace requests, which was found here: https://wkf.ms/44uiZaW . We understand that this change might initially seem inconvenient, but our aim is to streamline the process and make it more efficient for everyone involved. We have designed new avenues to accommodate your requests and we believe these changes will benefit you in the long term. We have aligned our internal processes to give more thorough and timely responses. Please see the list below to determine the best place to submit your request based on the nature of your need:
- For updating your app’s listing page, this will now be done within the platform. Please use this link to learn more: Update your app listing page
- For submitting pricing changes, use this form: Plans & Pricing - monday.com Marketplace monetization
- If you have a feature request, please have a look at our community here: Feature Requests - API and Apps Framework - monday Community Forum
- For all things related to Marketing, we have a fantastic resource just for you: [https://support.monday.com/hc/en-us/articles/12793031371282-Promoting-an-app-on-monday-com]
- Finally, for all other requests – including matters pertaining to monetization, billing, and technical issues – kindly use the following form: https://support.monday.com/hc/en-us/requests/new?ticket_form_id=13855862562962. If you are unsure where to submit, you can also utilize this form. As a note, this form will open a ticket with our support team & thoroughly completing all fields on the form will expedite our team’s investigation.
We thank you for your understanding, patience, and cooperation as we transition to these new procedures and hope you’ll find them better suited to your needs. As always, we are committed to offering you the best support and we appreciate your partnership.