Update on our processes in the Developers' Community

Hey amazing dev community! Dipro from the monday.com Dev Success team here :crystal_ball:

I wanted to post a quick update about some changes that we have made to how posts are managed in the community, and give you a sneak peek into what’s coming next.

If you’re a regular, you’ve already seen these changes in action. This post is to document what we’re doing differently now.

Changes to our community processes

1. Subscribe to the Announcements and Guides section

We’re adding new features (and guides on how to use them) all the time. I recommend you subscribe to the “Announcements and Guides” section so you get notified the moment we add something new.

To subscribe, click the bell icon in the top right corner and select “Watching first post”. This setting will notify you when we announce a new feature or documentation!


2. You can now mark posts in the FAQ sections as solved!

When another community member answers a thread with an answer to your original question, you can mark that answer as a solution. This lets other users with the same question know how to fix a specific issue. The monday.com team will also mark posts as solved if we decide that the question has been answered.

3. Topics will be closed automatically, but you can create a follow-up

To ensure additional questions and follow-ups don’t get lost in a long thread, solved topics will be automatically closed 7 days after the last reply. This does not apply to topics that don’t have a solution yet.

When a topic is closed, you cannot add additional replies to it. However, you can open a follow-up topic.

4. Creating follow-up topics

Do you have a follow-up question about a topic that was already closed? You can create a follow-up topic by following these steps:

  1. Click the link icon at the bottom of the post you want to follow-up on
  2. In the dialog box, click “New topic”
  3. The “New topic” pane will open with your follow-up topic already inserted.

A link to your follow-up will be listed at the bottom of the original post, so that folks looking at the original will know the conversation continues somewhere else.

open new topic

What’s next?

In the next month or two, we’ll be releasing two changes that we hope will improve your ability to keep up-to-date with what’s going on in the monday.com community.

  • An overhaul to our developer documentation (stay tuned :wink:)
  • A more integrated changelog in our documentation. We want to notify our developer community about new features in our APIs and apps framework without needing to search through unrelated topics.


Have any questions or feedback? We’d love to hear it! Open a follow-up topic so we can continue the discussion :speech_balloon:

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