User Permissions For Enterprise Only :(

#1

Just some feedback on something I find frustrating as a partner.

We’re trying to create amazing monday boards/ dashboards to help our clients but it’s so difficult when we don’t have full control what different users can and can’t do when logged in. In particular:

  1. I’ve just been informed the new workspaces feature I read about only has permissions for enterprise clients. So what i was advertised in the support area wasn’t actually what I could get which wasn’t made clear at all (https://support.monday.com/hc/en-us/articles/360010999199-Advanced-Workspaces-Permissions?abcb=45274).

The result was wasted time setting up workspaces which I now need to remove. As a small agency I wanted to have a workspace for each client, but our team members only need to see their own clients. Without permissions though they see everything, just blank workspaces with no boards. So after the initial excitement, I’m having to switch back to folders as at least they disappear when you don’t have access to any boards in that folder.

  1. The permissions tab in admin not available - The fact that this is considered only relevant for companies on enterprise is a massive oversight IMHO. It’s not a flashy feature, it’s fundamental to being able to create a suitable user experience for users in companies of all sizes. Currently we’re in a position where basic users are able to delete automations and integrations, create boards, export data, all without our knowledge. I was told the only way to prevent automations being deleted is to adjust the board permissions so they can only edit pulses assigned to them, which then prevents them from adding pulses! It’s all a bit of a mess and unlocking user permissions would really help us to safeguard so low level users can just see what they need to see, and do what they need to do… without needing extra training to say, please don’t touch this and don’t touch that.

Please review this as it seems all the functionality is there, but for enterprise only which suggests you don’t think it has any value for regular businesses which is 100% not the case.

Thanks Monday. Keep up the good work :slight_smile:

#2

I agree with above, permissions are also very important for smaller companies. @Jack basically explained concerns we also have, so I don’t need to repeat them :slight_smile:

We still haven’t implemented Monday in whole company, at the moment few of us are slowly designing boards and moving our workflows to this platform, but having option to set permissions both for Workspace (who can see them) and overall for accounts (to prevent people doing stuff they shouldn’t) would be massive improvement. And that’s is something, as @Jack said, that is needed on all levels not just for Enterprise companies.

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#3

We are in the same position. @Jack said this perfectly well. As a business owner, it’s strange not having the ability to have a workspace only for the partners/upper management.

#4

Im fully support this request

#5

Agree totally.

I get that Monday.com is trying to create unique features for each plan - particularly Enterprise - but they are not getting the mix right.

We need more granular permissions on the Pro plan. Providing “advanced account permissions” to the Enterprise plan only is mistaken.

Looks like it’s frustrating many Pro plan customers (us included) who need permissions closer to Enterprise but seem to only have the same as Basic and Standard.

Let’s hope they listen and respond.

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