Weird behavior of form

Hi all, I sent someone a link to our form that we wanted them to fill out. Not long after, the results appeared on our board, but it only had his name and email address. None of the other requested information was filled out. I sent him an email asking him to resubmit the form but to please fill out all the information. He replied saying he hadn’t even opened the link yet and hadn’t filled anything out.

What could be happening here? Is there something weird happening with the email I’m sending the link in? Or is the person not being truthful…! I need to know because I’m about to have hundreds of people fill out the form, and I can’t have hundreds of duplicate records.


Hi @MattRWA - That’s something I’ve never seen happen before. Probably best to report it to support through the app or at so they can help.