This is what I’m referring to when I say that I am disgusted by the tone-deaf Monday support team and the overwhelming presence of profit-driven third-party sellers dominating the community forums.
Noam, the free plan only allows 15 actions per month, which hardly gives prospective users a fair opportunity to meaningfully test the platform before committing. Why even bother sharing?
It feels like a missed opportunity for Monday to genuinely invest in improving and enriching their product experience.
While I understand your concerns, I do want to emphasize that Monday actively monitors this forum and others, prioritizing product development based on demand and potential impact. The team is continuously adding doezns of new features every week. And I’m saying that as a person worked at monday for five years.
Nevertheless, no platform can cover every use case and every feature, which is precisely why Marketplaces exist, to provide solutions that extend the platform’s capabilities. It’s a very common practice in by top companies in the SaaS industry.
Specifically, SuperForm, the app I suggested, is the top-selling app in the entire monday.com Marketplace. Thousands of other users have successfully found value in it, even within the 15-action limit of the free plan, enough to continue using it and invest in a paid plan. For this reason, I “bother” to propose it and share it with the rest of the community. Obviously you are free to not take my proposal.
I want to point out that responses like this come across as dismissive of genuine product feedback. My post was intended to start a discussion directly with the Monday team, not to be redirected toward a paid workaround offered by a third party. While I understand that your tool may have value for some users, the issue I’m raising is that this functionality should exist natively within Monday’s core platform.
The intent isn’t to criticize your work, but to emphasize that the current reliance on external, paid solutions creates unnecessary redundancy and cost for users. This feedback is meant to encourage Monday to address the gap at the product level rather than rely on third-party fixes.