Workforms - reCaptcha Terms of Service prompt

Platform discussions
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Hello, I’m setting up a workform and since it will be integrated on our website I activated reCaptcha to avoid spam.

The reCaptcha button works but shows the following alert : “reCAPTCHA is changing its terms of service. Take action.”

Am I supposed to take action, or is Monday.com supposed to do it ? I don’t think it’s me because I can’t find on my account settings (I’m admin) a field to add the reCAPTCHA site key.

Thanks for any help.

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I would think that a monday thing. If you haven’t already, I’d recommend emailing support@monday.com

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Hello @ABarros ou don’t need to take any action here :blush:

For monday.com WorkForms, reCAPTCHA is fully managed by monday.com. The site key and any changes to Google’s reCAPTCHA terms are handled on their end, which is why you won’t see any related settings in your account.

If the form is working and submissions are coming through, you’re all set.

Dr. Tanvi Sachar
Monday Certified Partner, Tuesday Wizard

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That reCAPTCHA warning comes from Google and appears when the owner of the reCAPTCHA integration needs to acknowledge or update terms. In the case of monday.com WorkForms, monday.com owns and configures reCAPTCHA, not the customer.

Key reasons:

  • There is no place in monday.com to enter a reCAPTCHA site key or secret.

  • Enabling reCAPTCHA on a WorkForm uses monday.com’s internal integration, even when the form is embedded on your site.

  • The form still works, which means the integration is valid but flagged for an upcoming terms or configuration update.

Because you cannot supply a site key or Google Cloud project, this is not something you can resolve in account settings. It needs to be handled by monday.com on their side.

Recommended next step: open a monday.com support ticket, reference the warning text, and ask them to confirm their plan to address Google’s updated reCAPTCHA requirements.

Jim - The Monday Man

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