I’m hoping someone can help with an issue we’re having with email integrations.
All emails are being recorded into our contacts board, including those that weren’t BCCed to the board’s unique email address. Every team member has checked their settings, and all accounts are configured correctly to only log outgoing emails when they are BCCed to the specified board address. Despite this, Monday seems to be capturing all email correspondence.
Has anyone else experienced this, or have suggestions on how to fix it?
Thanks in advance for your help.