I have a client who has Enterprise CRM. I set up label change conditions for them per request. There are about 11 or 12 required fields, including two phone columns and 2 email columns. If any of those are entered incorrectly when filling out the form, the status does not change and none of the information is saved.
Our current workaround is to have those columns as text columns instead, so if there is an error with entry, none of the other data gets lost and the status still changes.
I guess my issue has two parts:
- Is it in the works for the person filling out to get an error message if something is not filled out correctly?
- Does anyone have any other suggestions for this? It would be tedious for the person to have to re-enter the information in a phone and email column, respectively.
Thanks in advance!