Hi everyone!
We’ve been using Monday across our organisation for about 3 years now, and adoption has reached roughly 75% across all directorates. That said, we still have a group of colleagues who need frequent reminders or extra support to keep their data and project workflows up to date.
We have tried all manner of techniques from repeated refresher courses, sit-down sessions where we literally plug in the data together, incentives etc. We have tried appointing ‘champions’, ‘empowerment’, all the things that you hear about in the leadership/motivational courses but if some people actively work against change/adoption and usage of the tool, there’s no much else you can do. It has become increasingly frustrating as the tool is very valuable when actually utilised.
I have tried to leverage upper management support and they have asked me to come up with some kind of an ‘Engagement Metric’ that can measure who is uploading/using the tool to routinely update their plans/projects/tasks and who are not. The plan is to integrate this with their performance management.
Has anyone tried anything like this?
- What methods worked best for you?
- How did you design and measure your engagement metrics into something quantifiable and reportable over Q1-Q4?
Thanks for reading and I’d love to hear from others who have tackled this challenge.