We're exploring chatbot app development to automate repetitive tasks like answering FAQs, collecting customer information, and routing support requests. For teams already using chatbot solutions, how have you integrated them into your daily workflows?
I'm particularly interested in:
Which tasks have you successfully automated?
Did you build a custom chatbot or use an existing platform?
How do you connect your chatbot with project management or CRM tools?
What challenges did you face during implementation?
I'd love to hear real-world experiences and best practices.