I’m looking for advice and best practices on connecting multiple Monday.com boards—specifically Cart/Orders, Shipping/Logistics, and Customer Support—to create one smooth, automated e-commerce process.
I want to understand things like:
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How to pass data automatically from the cart/order board to the shipping team
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How to update order status across all boards without manual duplication
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Best ways to trigger support tasks when shipping issues or delays occur
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Recommended automations, integrations, or dashboard setups
Real examples of how others have structured multi-team workflows in Monday.com
Tips for avoiding data silos or inconsistent order info
Basically, I’m trying to build a connected workflow where all teams have real-time visibility into the same order lifecycle—from purchase → shipment → customer support—without jumping between disconnected boards.
If you’ve built something similar, I’d love to hear how you structured it, what worked well, and any pitfalls to avoid!