After the success of our first Tuesdays with monday webinar, we’re excited to explore monday service, the latest addition to the monday.com ecosystem! 🎉
If you’re already using monday.com to manage different areas of your business, this session will show you how to bring ticketing and support workflows in-house—seamlessly integrating them into the platform you know and love. Whether you’re a long-time user, a monday.com partner, or just curious about the new product, this session is for you!
🔎 What we’ll cover:
✅ Different ways to create tickets (via forms, emails, and more)
✅ Connecting tickets to existing contacts and directories
✅ How the client portal helps staff, partners, and customers find answers before submitting tickets
✅ Automations to pair requests with the right workflows
✅ Dashboards for tracking and managing support requests
💡 Bonus Tip: Learn how AI can detect sentiment and prioritize tickets for faster, smarter service!
📅 Join us Tuesday, March 18th | 12:00-12:30 PM EST
🎤 Hosted by Mark Yaschik, Account Executive & Lauren Jacobson, Solutions Consultant
❓ Have ticketing questions? Send them to [email protected]!
💻 Can’t make it? Register anyway, and we’ll send you the recording!
📩 Register now and learn how monday service can enhance your support workflows!