Hi Community,
I’m a Monday user, on Enterprise Plan, and just recently got the ‘upgraded Roles’ roll-out - which allows us to have more specific user-roles (Owner - Contributor - A Contributor - Viewer).
For the last one, having our main interest, as we would like to have users that can only View and Comment on items.
However, I’m now facing the following issue, which I already discussed with live-chat support, and they confirmed that is the case:
We have a user, which we gave a View-license on account-level**.** Then added this user as a Viewer on Workspace and Board-level. Which SHOULD (atleast what we thought) allow this user to ATLEAST be able to VIEW (which he can) but also COMMENT on items (which is not the case).
Which would now mean we have to give this user a full member license, to then restrict he’s capabilities again to View (and comment) only…? As the view-licence on user level is still restricting this person from being able to make comments on items…
This does not really make sense to me…
Thoughts? Advise? Solutions?
- I did check all levels/checkboxes for permissions on Workspace-level, Board-level, …
- Possible solution from live-chat was to create a GUEST-account, share Board(s) with them as a Guest. Which would then give Guest similar rights as members. However we will also have internal-people (with our domain-mailadresses) we want to give this level of access, so this is not really an options.