"Every time a user has to cut and paste into a separate application, there is universal sadness and dismay." --Dostoevsky
Problem: Currently, when users ask the AI Sidekick to submit feature requests or product feedback to the monday.com team, the AI cannot complete this action. Users must manually navigate to the Community forum, draft their request, and post it themselves - even when they've already explained their need to the AI.
Requested Feature: Enable the AI Sidekick to submit feature requests and product feedback directly to the monday.com product team on behalf of users. This could work by:
Allowing the AI to post to the Community Feature Requests section with proper attribution
Creating an internal feedback submission system that the AI can access
Generating a pre-filled form or draft that's automatically queued for submission with one-click user approval
Use Cases:
Users discover missing features or pain points while working and want to report them immediately without context-switching
AI can help articulate technical feature requests more clearly based on the user's natural language description
Streamlines the feedback loop between users and the product team
Captures feedback in the moment when users are most engaged with the problem
Current Workaround (and limitations):
AI drafts the request, but users must manually copy, navigate to Community, log in, and post
Breaks workflow and adds friction to the feedback process
Many feature requests likely go unsubmitted due to this extra effort
Impact:
Increased feedback volume: Reducing friction would capture more genuine user needs and pain points
Better feedback quality: AI can help structure requests consistently with problem statements, use cases, and impact
Improved user experience: Users can stay in their workflow while still contributing to product development
Faster product insights: Product team gets real-time feedback from users at the moment they encounter issues
Privacy/Attribution Considerations: Submissions should clearly show they came from AI Sidekick on behalf of the user, with the user's name/account attached for follow-up.