Feature Request: Improve the Monday Email App (Currently Too MVP / Bare-Bones)
The Email app inside Monday feels like a very early MVP compared to any modern email client (Gmail, Outlook, etc.). While it technically works, the lack of basic functionality makes it difficult and risky to use for customer-facing communication.
Below are several related gaps that all point to the same issue: the Email app needs core usability improvements.
Key issues:
CC recipients are not visible at a glance
You cannot see who is CCâd unless you hover over the participants. From a birdâs-eye view of the email thread, CC information is hidden, which makes tracking communication unclear.No thread visibility when replying
When replying to an email, you do not see the existing thread while composing (as you would in Gmail or Outlook). You only see the new message youâre writing, even though itâs part of a thread.Dynamic column values show placeholders, not real data
When inserting column values, the composer only shows placeholders (e.g.,{Pulse Name}), not the actual text being pulled. This is very disconcerting when emailing customersâyouâre essentially âhopingâ the correct value is being inserted. Seeing the resolved value would add confidence and prevent mistakes.Cannot edit the subject line on replies
There is no option to modify the subject when replying to an email.No scheduled send option
There is currently no way to schedule an email to be sent later.
Summary:
All of the above are basic features in any standard email application. Without them, the Monday Email app feels incomplete and difficult to rely on for professional, customer-facing communication. Improving these areas would go a long way toward making the Email app truly usable inside Monday CRM.