I have an integration that I set up as follows:
- When a form is filled a row is created in a table. One column auto fills with Email A.
- Using the built in automations and outlook integration, when a new row is created, it emails Email A with information in the name and email columns.
This worked on the first test - I could see the email in my outbox and the email triggered further aspects of the automation on our end, setting the user up on our platform.
Subsequent form fills have shown as a completed automation in Monday but are not leading to a sent message in the outlook outbox, and therefore the user isnt being added to our platform.
I have tried reconnecting my outlook, and i have tried completely re-building the automation. Neither has worked.
Does anyone know why this might be? Is outlook potentially blocking the integrations? Any help apprecited.