I’m setting up an integration between Zendesk and a Monday board using Zapier. The Zendesk fields are pulling through correctly, but I’m having trouble with the Monday side of the mapping.
In Zapier, the Monday fields that are appearing don’t match the column names I see on my board. Instead, I’m seeing generic or internal field names (e.g., text_mkqbmv89, status6, etc.), and it’s unclear which ones correspond to my actual board columns like “Account Name”, “Priority”, or “Email Address”.
I’ve tried inspecting the board, using Zapier’s “Get Item(s) by Column Value” step, and testing with real data, but the mapping still isn’t lining up as expected.
Any ideas on how i can,
- Identify the internal column IDs for my board
- Map them to the actual column titles so I can complete the field matching in Zapier