We have been trying to get information from our Monday representative and support but they have all been radio silent for almost a month on changes microsoft is instituting around service accounts. On April 1 Microsoft is making a change to require MFA for all accounts that authenticate.
We have a service account setup currently to handle broad communications from my organization, so some emails come from a "organization” email instead of an individual. Unfortunately this will no longer be an option due to the MFA requirement. We are trying to switch to an entra service principal however I’m not sure if that will work, and Monday is not giving us guidance.
Has anyone else figured out an alternative method to send organization emails instead of from an individual in automations and workflows?