Tracking On-Site Service Requests More Efficiently

Hi everyone,

I’m currently using Monday.com to manage on-site service requests and inspections for a roofing business. I’ve set up a board with location details, contact info, and project status, but I’m looking for better ways to:

Automatically assign reps based on location

Send reminders for upcoming inspections

Track follow-up tasks after the job is completed

Has anyone here used Monday to manage similar field service workflows? Any recommended templates or automation tricks?

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